Executive Intelligence
Last updated: 08:30 ET · 20 Aug 2026
Repair Drag
Current Score
77.6
Status
Trend
Declining
Why It Matters
Long-running equipment issues create sustained member exposure. Even when delays are understandable — such as parts availability, approvals, or vendor scheduling — the member experience remains affected until the equipment is returned to service.
Executive Summary
Stable Repair Drag is driven by 50% of your open equipment work orders (3 of 6) sitting open longer than 15 days. 2 work orders have been open longer than 30 days, and 1 have exceeded 45 days, creating the largest readiness penalty at this location.
Evidence
Score Inputs
Direct inputs to the Repair Drag score
Repair Drag %
50%
Percentage of open equipment work orders older than 15 days.
Pressure %
3.6%
Percentage of total equipment currently represented by open work orders.
Supporting Metrics
Open Equipment Work Orders
6
Older than 15 Days
3
Older than 30 Days
2
Older than 45 Days
1
Aging Distribution
Current aging concentration across unresolved work.
| Aging Band | Open Work Orders |
|---|---|
| 15–29 days | 1 |
| 30–44 days | 1 |
| 45+ days | 1 |